Thursday, March 11, 2010

TIPS to improve communication skills

People struggle only when needs to communicate formally. They become nervous. It is not natural to them. For natural formal communications, we have to practice it.

There are good and bad communicator, you can't be inbetween.

1. Objective
You should know what you trying to accomplish with your communication. So your communication should have Objective.

Clear and, purposeful communication always time consuming, but important. if possible, write your objectives in short verbs than explaining it.

2. Audience
Understand who is your audience, what do you want your audience to feel, believe, understand, react? Asses them, Use the different tone.

Who is primary target audience, what is negative perception which you would come across, what is their knowledge, resistance and negative perceptions?

Many audiences have short attention span and memory; get to your points very quickly. To influence audience, think from audience point of view.

Keep in mind that, expert audience will look for details, it not, they may not know the basics too.

1. Give attention to details, practice
2. Avoid unfocused ideas.

Strong Finish is very important in communication. Call to action or summary is very important.

It provides stability and understanding. Summay allows audiences to digest your message. Summary should have TODO list.

Note : Most of the tips from learnking kit "Teaching you : Communication SKILLS", I recommend them.